Credit and Collection Policy

Royal Roads University Policy

First implemented: 
March 1, 2013
Approved By: 
VP & CFO
Office of Oversight: 
Financial Services

The Board of Governors is responsible for establishing the tuition fees for all graduate, undergraduate, certificate and diploma programs. Students are informed of all tuition and other fees and their respective due dates, and will have ready access to their Student Accounts information.

It is the Student’s responsibility to ensure their tuition and other fees are paid in full by the due date, even if a sponsor is paying, in whole or in part, on the student’s behalf. All amounts due to the university must be paid on or before the due date unless the Director of Financial Services has approved other payment arrangements in advance.

The Director of Financial Services is responsible for establishing credit terms and ensuring the collection of overdue accounts. This includes tuition and other mandatory fees, residence fees, and any other amounts owing to the university. The university reserves the right to withhold services or require withdrawal if payment terms are not met. The university reserves the right to transfer any overdue account to an external collection agency for further action.